Unlike court proceedings, alternative dispute resolution processes are strictly confidential.  Keep your business your business.


We create accessible dispute resolution frameworks to fit your needs rather than forcing you to fit into a rigid court process.


Alternative dispute resolution revolves around straightforward, timely, and affordable justice with solutions that make sense for you.

Delivering the Solutions You Want

The personal and individualized features of ADR provides the party autonomy necessary to streamline the dispute resolution process by removing unnecessary requirements, shortening timelines, and limiting excessive disclosures.  As a result, our alternative dispute resolution programs typically result in a faster process than the courts. In fact, several of our arbitration programs are over 16 months shorter than the national average for litigation. This can result in significant cost savings.



Mediation & Conciliation

A voluntary, structured process using specialized communication and negotiation techniques to assist all parties to come to agreement on their own terms.

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Arbitration & Adjudication

A private, binding process similar to court where the parties present their evidence, facts, and arguments to a neutral third party who decides the outcome of the dispute.


Blended Models

Comprehensive dispute resolution frameworks that maximize the benefits and minimizes the risks and costs by employing multiple formats of alternative dispute resolution.

Neutral Services

Specialized ADR services such as neutral investigations, fact-finding and determination, early neutral evaluation, and mini-trials.

Giving You Control Over Your Future

Unlike litigation, alternative dispute resolution’s private nature gives parties the opportunity to exercise control over the way their dispute is resolved.  Parties select the most appropriate decision-maker for their dispute, as well as the applicable laws, place and language of the proceedings, and even the process and procedures. Furthermore, unlike court, ADR proceedings can be totally confidential, protecting your privacy, trade secrets, and business matters.



Unlike open court, where all matters are available to the public, alternative dispute resolution allows parties to keep the proceedings and any results confidential. When matters are kept confidential, parties can focus on the merits of the dispute without the overarching concerns about public or personal impact, which may be of special importance where commercial reputations, trade secrets, financials, or personal private details are involved.
The foundation of ADR centers around applicabilty and appropriateness, and allows parties the freedom to create a dispute resolution process that meets their needs, rather than forcing mandatory processes like the courts.  Parties select their neutral third party, determine their procedural requirements, dictate the scope of the dispute, and set their own timelines.
When litigating a lawsuit, the parties must conform to the calendar of the court, which is consistently overbooked.  Disputes can take over a year before receiving a court date, and rescheduling matters takes weeks or months. Alternative dispute resolution puts the timelines and scheduling in the hands of the parties, and they are even free to select a neutral that can meet their deadlines.  This is of significant value for expedited or urgent matters that require a speedy resolution.
Due to its personalized nature, ADR allows the parties to determine the scope of their dispute, and even dictate the options for resolution.  Unlike judgements from the court, ADR awards and agreements are not bound by precedent, resulting in outcomes that are logical, practical, and implementable given the circumstances and the parties involved.  In addition, the informal nature of most processes also makes ADR more accessible and understandable to non-lawyers involved in the matter.
Cost Control
Because alternative dispute resolution processes are designed by the parties, they may choose to build in cost control mechanisms to minimize fees.  Parties may choose to expedite the process, limit disclosure, impose time limits on mediation or examination, and eliminate unnecessary procedures to manage the costs of proceedings.  The finality of alternative dispute resolution outcomes also eliminates the future costs of multiple appeals that occur in the court system.

An Ounce of Prevention is Worth a Pound of Cure

We don’t just solve problems, we help prevent them.  Our comprehensive alternative dispute resolution consultancy practice includes everything from one on one and in house training, such as conflict coaching and workplace restoration, to ADR system design and implementation, including workplace or consumer complaint processes, professional misconduct and malpractice case management, and administrative law frameworks.  

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What People Say About Our Firm

They combine practical advice with a deep skillset that isn’t just about rights and obligations, but about getting things done in the real world.


Commercial Client

We were very happy selecting Incarna to manage our ad hoc arbitration.  Their digital dashboard and simple processes made my life much easier as the business owner and definitely saved us all time and money.


Small Business Client

Ambrosia was invaluable in assisting with a recent harassment issue. Her advice was always focussed on addressing the root problems in a practical way, and saved us from future problems.  She was honest and upfront when highlighting our gaps and I’d highly recommend the firm for any HR or employment issues and plan on using them for any similar situations in the future.


Labour & Employment Client

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